Time Tracking Evolved: A Look at ActualTime 2.2’s New Features
Time tracking is essential to effective tech management, and the ActualTime plugin for GLPI has been a game-changer for many organizations. We’re excited to announce the release of ActualTime 2.2, which brings many new features to enhance your technician tracking experience. Let’s dive into the details of what’s new in this update.
1. Add Timer Lock on the Task’s Start Date
In ActualTime 2.2, a new feature ensures accuracy in technician tracking. If you initiate a timer on a specific task’s start date and it continues running, the system will automatically lock the timer once the day changes. This prevents unintentional time tracking into the next day and ensures that each task’s time is recorded accurately for its designated start date.
2. Add Timer Lock on Scheduled Task Date
Another significant enhancement is the timer lock for scheduled tasks. If a task has a predetermined scheduled date, the timer will be locked on that specific date. This ensures that the time tracked for a task aligns with its scheduled date, providing a more organized and accurate representation of technician activities.
3. Permission to View Activated Timers
Security and privacy are paramount, and with this new feature, administrators can permit specific users to view activated technician timers. This ensures that only authorized personnel can view ongoing tasks, protecting sensitive information and maintaining organizational integrity.
4. Filter-Activated Timers by Entities
For organizations using GLPI instances segmented by multiple entities, the ability to filter activated technician timers by entities is a significant enhancement in ActualTime 2.2. This feature allows managers and team leads to view only the relevant tasks and technicians associated with a specific entity, providing a more focused and efficient tracking process. This refined filtering replaces the indiscriminate behaviour of the previous version. While this is a game-changer for larger or multi-entity organizations, more minor or single-entity instances might not notice a difference.
5. Show Location and Assets in Activated Timers
ActualTime 2.2 now displays the location and assets associated with activated technician timers. This enhancement provides a clearer picture of where tasks are being performed and which resources are being utilized, enabling better resource allocation and project management.

6. New Spanish Ecuador Translation
To cater to our Spanish-speaking users in Ecuador, we’ve added a new Spanish Ecuador translation to ActualTime 2.2. This ensures the software is more accessible and user-friendly for a broader range of users.
ActualTime can be in your language, too. Head to the Localazy Project, choose your Country-Language (please don’t use language alone), and we’ll publicly make it available on the next release.
7. Integration with Gapp White Label for Mobile Technician Tracking
We’re thrilled to announce that ActualTime’s Running Timers have been seamlessly integrated with Gapp White Label. This integration marks a significant step forward in accessibility and convenience. Now, managers and team leaders can effortlessly track the whereabouts and activities of technicians in real time, right from their mobile phones. Whether on the move or away from your workstation, staying updated on your technicians’ progress and tasks has never been easier.

Conclusion
ActualTime 2.2 proves TICGAL’s commitment to continuous improvement and user satisfaction. With these new features, users can expect a more streamlined, efficient, and accurate technician tracking experience. Whether you’re a project manager, team lead, or an individual contributor, these updates are designed to make your work life easier and more productive. Upgrade to ActualTime 2.2 today and harness the power of enhanced technician tracking!
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