IT services

Your needs, our solutions: Local Services, Countrywide Coverage, Global Reach

TICGAL is a client-driven company where your needs define our trajectory and continue to shape our ever-evolving product portfolio. Built on an open-source core, some of our services have matured into standalone products. Our commitment to our local community has led us to segment our services into three categories: Local Services, Countrywide Services, and Global Reach. Discover our continuously growing selection tailored for each scale of need.

who we are TICGAL

Local IT Services


Personal computers


Corporate websites



Local IT Support in Pontevedra

Your local business deserves the best. That’s why we offer on-site IT support right here in Pontevedra. From hardware setups to network troubleshooting, our team provides quick and efficient solutions to minimize downtime and keep your operations running smoothly.Services Include:

  • Hardware setups and maintenance.
  • Network configuration and troubleshooting.
  • Data recovery and backup solutions.

Server Support in Pontevedra

Maintain the backbone of your IT infrastructure with our comprehensive server support services. Our experts handle everything from setup, maintenance, to optimization.

Services Include:

  • Server installation and configuration.
  • Regular maintenance checks.
  • Security audits and updates.

Operating Systems in Pontevedra

Operating systems are the heartbeat of your IT ecosystem. Whether it’s Windows, GNU/Linux, or MacOS, we’ve got you covered.

Services Include:

  • OS installation and updates.
  • Security patches.
  • System optimization.

Aplication Support in Pontevedra

Applications are crucial for the day-to-day functions of your business. Our team ensures that your applications run smoothly, with minimal glitches.

Services Include:

  • Software installation and updates.
  • Troubleshooting.
  • User training.

Let’s Get in Touch


Countrywide Services

VidSigner by ValidateID

VidSigner is at the forefront of e-signature solutions that prioritize both security and user experience. With features such as biometric authentication and video recording, this platform makes electronic signatures effortless, yet secure. VidSigner is compliant with the EU’s eIDAS regulation, the United States’ E-SIGN Act, and the Uniform Electronic Transactions Act, assuring you of its legal robustness.


  • Biometric authentication.
  • Video recording.
  • Mobile compatibility.

Use Cases:

  • Contracts.
  • Internal documentation.
  • Customer onboarding.
VidSigner by ValidateID


Signaturit sets a new standard for advanced electronic signatures, secure email, and smart contracts. Streamline your document workflows while adhering to rigorous international standards of compliance, including eIDAS and the GDPR in the European Union, as well as the E-SIGN Act and UETA in the United States.


  • Advanced electronic signatures.
  • Secure email.
  • Smart contracts.

Use Cases:

  • Legal agreements.
  • HR documents.
  • Invoicing.

Bitdefender: global leader in cybersecurity

GravityZone Business Security:

Elevate Your Cyber Defense Strategy Uncompromising, Next-Gen Security for Modern Businesses.

Key Features & Benefits:

  • Multi-Layered Defense Architecture: Achieve comprehensive protection against advanced threats like ransomware, zero-day attacks, and phishing through our XDR and EDR capabilities.
  • Real-Time Monitoring & Behavioral Analytics: Leverage machine learning algorithms and behavioral analytics for real-time threat detection and mitigation.
  • Unified Security Management: Manage your EDR, XDR, and Network Attack Defense protocols from a centralized console, providing both cloud-based and on-premise hosting options.
  • Network Attack Defense & Blocking Prevention: Employ adaptive defenses like machine learning anti-malware and advanced anti-exploit techniques to block network-based attacks and ransomware exploits.
  • Risk Mitigation & Endpoint Risk Management: Identify, assess, and remediate endpoint vulnerabilities through our endpoint risk management infrastructure.

Why GravityZone Business Security is the Right Choice?

  • Superior Protection: consistently excels in independent security evaluations, offering robust and trustworthy protection.
  • Operational Efficiency: simplified security administration through a single, intuitive management console.
  • Flexibility & Scalability: customize your defense strategy with options for cloud-based or on-premise management solutions, tailored to your business needs.
TICGAL partner de Bitdefender
Bitdefender GravityZone Business Security

Tresorit: Encrypted cloud storage

Fortified Cloud Storage for Sensitive Business Data:

Unmatched security and ease-of-use in one comprehensive solution.

Key Features & Benefits:

  • End-to-End Encryption: your data is encrypted before it leaves your device, ensuring maximum security during transit and storage.
  • Zero-Knowledge Authentication: absolute privacy with a protocol that ensures only you can access your encrypted data.
  • Remote Wipe & Policy Control: manage device-level security policies and execute remote wipes to protect sensitive data.
  • Compliance-Centric: achieve compliance with EU GDPR and other data protection regulations effortlessly.
  • Granular Access Controls: define user roles and set permissions at a highly granular level for refined data governance.

Why Tresorit is Your Ultimate Cloud Storage Solution?

  • Enterprise-Grade Security: harness industry-leading encryption algorithms for secure data storage and sharing.
  • Compliance Simplified: Tresorit helps you meet stringent compliance requirements with built-in features.
  • User-Friendly Interface: a simple, intuitive user interface ensures that you don’t have to be a cybersecurity expert to secure your data.
  • Scalable & Adaptable: designed to scale with your business, from small teams to enterprise-level operations.

Leverage best-in-class tools through our partnerships

ticgal partner veeam

Veeam: advanced backup & data recovery

We’ve partnered with Veeam to offer you leading cloud-based data backup and recovery solutions. Ensure your business continuity with their innovative features like Instant VM Recovery and automated backup verification.

ticgal partner fortinet

Fortigate: comprehensive network security

As a Fortigate partner, we bring you robust firewall and unified threat management solutions to secure your business. Protect your network with intrusion detection, VPN support, and advanced threat mitigation techniques.

ticgal partner ts plus

TSPlus: streamlined remote access

Through our partnership with TSPlus, experience a new level of remote work efficiency. Achieve secure remote desktop and application access that enables your team to stay productive, no matter where they are.

ticgal partner microsoft 365

Microsoft 365: a suite for success

We are proud to partner with Microsoft to offer you Microsoft 365. With integrated applications like Teams, SharePoint, and Power BI, elevate your business operations seamlessly.

ticgal partner watchguard

WatchGuard: multi-layered security

As a WatchGuard partner, we offer advanced multi-factor authentication, firewalls, and endpoint security solutions. Enhance your network defenses without compromising on performance.

ticgal partner team viewer

TeamViewer: remote operations, simplified

TeamViewer is another of our esteemed partnerships, allowing us to offer secure and efficient solutions for all your remote operational needs, complete with encrypted channels and live video support.