UXÍA’s journey continues to impact us at TICGAL, where innovative leaps are not the norm. Since our introduction, UXÍA has grown from its first steps to making giant steps in AI communication.
We’ve taken the time to craft a short video to prove it. I must admit, WhatsApp isn’t my personal go-to, and perhaps that’s a misstep on my part (no way! 🙂 ). Nevertheless, I’m confident that many organisations will find value in this dynamic mode of interaction.
Don’t forget to explore our new UXÍA landing page: UXÍA, An AI Chatbot for GLPI.
We are showcasing four actions:
- The AI Bot, UXÍA, operates within the scope of its trained knowledge base. AI Bot conversation is limited to the trained knowledge provided:
- When UXÍA has a solution, a new ticket is automatically generated and is checked as solved.
- If UXÍA does not have a valid answer, it will initiate a new ticket, entering the pre-set workflow for further management.
- Request Last Follow-up: Quickly get up to date on the latest developments in any ticket.
- Request Ticket Summary: Save time with a concise summary to avoid reading the entire ticket history.
- Add a Follow-up: Contribute new information or updates to the ongoing ticket as needed.
But don’t just take our word for it; see the magic in action with our latest video demonstration.
Your feedback is our compass— please tell us your thoughts!
Are you eager to bring AI efficiency to your GLPI setup?
Tap into the future of support – click here to see how UXÍA can transform your service experience.
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