Gapp White Label User Manual – Formcreator

GAPP WHITE LABEL USER MANUAL - FORMCREATOR

Presentation

Formcreator is a plugin that allow the creation of custom forms of easy access. At the same time, the plugin allows the creation of incidents, requests or projects when the form is filled.

Gapp White Label logo

Formcreator

menu-screen-forms

Access

The plugin can be accessed from the main screen of the application by clicking on the Forms icon.

  1. Forms link.
forms-screen

Formcreator main view

The main view of the plugin contains the following elements.

  1. Policies, legal, ethics and compliance.
  2. New ticket example form.
  3. New project example form.
  4. Request for vacations and permits example form.

Note: The forms in the list above are examples, since these are configurable for each client, and you can create as many as you need.

forms-filter

Formcreator filter

The plugin is able to filter the different forms by their name. Only those forms that contain the character string entered in their name will be displayed.

  1. Text input.
forms-screen-new-ticket

New ticket example form 

To create a ticket from a form, the following fields must be filled out:

  1. Ticket type dropdown. Incident or request.
  2. Urgency dropdown.
  3. Title input.
forms-screen-new-project

New project example form

To create a project from a form, the fields to enter are:

  1. Project type dropdown.
  2. Type of use select.
  3. Help input.
  4. Number of technicians input.
form-validation

Form validation

A form requires validation from the person in charge.

  1. Request information.
  2. Comments input.
  3. Reject button.
  4. Accept button.

Note: If the request is rejected, it is mandatory to add a comment.

Formcreator as self-service

selfservice-main-screen

Self-service main screen

When you launch the application as self-service, two sections are displayed on the main screen, each with a dropdown to apply filters.

  1. Tickets filter.
  2. My tickets / All tickets summary.
  3. Forms filter (by category).
  4. Forms list.
tickets-filter

Tickets filter

The following pop-up allows you to filter the tickets displayed on the main screen.

  1. Filter options.
forms-categories

Form categories

The forms shown here can also be filtered, in this case by category.

  1. Category list.

Gapp White Label Manual

Gapp White Label logo

Main Manual Page

barcodeplus

Assets - Barcode - QR Scanner

ActualTime: The time tracking plugin for GLPI

ActualTime - Waypoint - Vehicle

Charge Plugin

Credit vouchers - Charge

formcreator-alternative

Form Creator