GAPP WHITE LABEL USER MANUAL - FORMCREATOR
Presentation
Formcreator is a plugin that allow the creation of custom forms of easy access. At the same time, the plugin allows the creation of incidents, requests or projects when the form is filled.
![gappwhitelabel Gapp White Label logo](https://tic.gal/wp-content/uploads/2023/05/gappwhitelabel-300x300.png)
![formcreator-alternative](https://tic.gal/wp-content/uploads/2023/10/formcreator-alternative-300x298.png)
Formcreator
![menu-screen-forms menu-screen-forms](https://tic.gal/wp-content/uploads/2024/02/menu-screen-forms-scaled-280x600.jpg)
Access
The plugin can be accessed from the main screen of the application by clicking on the Forms icon.
- Forms link.
![forms-screen forms-screen](https://tic.gal/wp-content/uploads/2024/02/forms-screen-scaled-280x600.jpg)
Formcreator main view
The main view of the plugin contains the following elements.
- Policies, legal, ethics and compliance.
- New ticket example form.
- New project example form.
- Request for vacations and permits example form.
Note: The forms in the list above are examples, since these are configurable for each client, and you can create as many as you need.
![forms-filter forms-filter](https://tic.gal/wp-content/uploads/2024/02/forms-filter-280x600.png)
Formcreator filter
The plugin is able to filter the different forms by their name. Only those forms that contain the character string entered in their name will be displayed.
- Text input.
![forms-screen-new-ticket forms-screen-new-ticket](https://tic.gal/wp-content/uploads/2024/02/forms-screen-new-ticket-scaled-280x600.jpg)
New ticket example form
To create a ticket from a form, the following fields must be filled out:
- Ticket type dropdown. Incident or request.
- Urgency dropdown.
- Title input.
![forms-screen-new-project forms-screen-new-project](https://tic.gal/wp-content/uploads/2024/02/forms-screen-new-project-scaled-280x600.jpg)
New project example form
To create a project from a form, the fields to enter are:
- Project type dropdown.
- Type of use select.
- Help input.
- Number of technicians input.
![forms-to-validate forms-to-validate](https://tic.gal/wp-content/uploads/2024/05/forms-to-validate-280x600.png)
Forms to validate
A form requires validation from the person in charge.
![form-validation form-validation](https://tic.gal/wp-content/uploads/2024/02/form-validation-1-280x600.png)
Form validation
- Request information.
- Comments input.
- Reject button.
- Accept button.
Note: If the request is rejected, it is mandatory to add a comment.
Formcreator as self-service
![selfservice-main-screen selfservice-main-screen](https://tic.gal/wp-content/uploads/2024/02/selfservice-main-screen-scaled-280x600.jpg)
Main screen for self-service users
When you launch the application as self-service, if the Formcreator plugin is installed, two sections are displayed on the main screen, each with a dropdown to apply filters.
- Tickets filter.
- My tickets / All tickets summary.
- Forms filter (by category).
- Forms list.
![tickets-filter tickets-filter](https://tic.gal/wp-content/uploads/2024/02/tickets-filter-280x600.png)
Tickets filter
The following pop-up allows you to filter the tickets displayed on the main screen.
- Filter options.
![forms-categories forms-categories](https://tic.gal/wp-content/uploads/2024/02/forms-categories-280x600.png)
Form categories
The forms shown here can also be filtered, in this case by category.
- Category list.