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SSL Certificate error – Seems like there is an error with GLPI Server SSL certificate you are trying to access

SSL Certificate error. Seems like there is an error with GLPI Server SSL certificate you are trying to access

SSL Certificate error – Seems like there is an error with GLPI Server SSL certificate you are trying to access

Issue:

Logging into your GLPI installation from Gapp (A GLPI app) is not possible due to this error message:

SSL Certificate error - Seems like there is an error with GLPI Server SSL certificate you are trying to access

Explanation:

As for Android Java reference CertPathValidatorException:

An exception indicating one of a variety of problems encountered when validating a certification path.

The most usual problem is a self-signed certificate or a badly configured SSL web server.

Additional info: https://developer.android.com/training/articles/security-ssl

Solution:

  1. If your GLPI installation is not published on the Internet, you won’t be able to get a proper SSL certificate. Drop https and use for http.
  2. If it is exposed to the internet, you need to properly configure your webserver. Go to https://www.ssllabs.com/ssltest/ and configure it to get an A.

SSL-Server-Test-www.ssllabs.com

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