Track the actual time spent on every single one of your ticket tasks!
ActualTime keeps track of the time spent on your ticket tasks, using a simple clock.You have scheduled tasks ahead to be executed by your techs. You’ve made a time estimation for each task, but: is it accurate?
With ActualTime you will:
- Know the exact time a task is started.
- Its actual duration.
- Get statistics on each ticket, that will help you take the corrective actions needed.
Very simple to use by techs, provides managers with powerful insights on tech performance.
- Auto-update task duration.
- Auto-start timer on task creation.
- Timer reminder on every GLPI page to avoid forgotten task timers.
- Pause or stop timer from reminder modal.
- Access full ticket from modal link.