Olá pessoal! Did you miss the Servicedesk Brasil Live session last friday? Don’t worry, you can still catch all the fun (and my interesting take on Portuguese) on the replay, now available on YouTube!
I had the pleasure of joining the amazing Danilo Santos, Jorge Camargo, and also guest star Jorge Quesada for this lively event. I must admit, my Portuguese might need a little… polishing, but I gave it my best shot! (I’m blaming the three four-hour training sessions I had the honour to provide this week… 😉).
I was thrilled to share some exciting news about TICGAL, including our brand-new GLPI Network Platinum Partnership! I also couldn’t resist talking about my personal wishlist for the upcoming GLPI 11 – some seriously cool features the Teclib development team is hopefully releasing late this year. And, of course, I showcased some of the projects we’ve been working on, including a quick overview of our less-known plugins, the versatile Gapp White Label, and the 2025 brand-new project: Gapp Desktop. No need to explain what it does, don’t I?
We even had a quiz with fantastic prizes for the top participants, like free vouchers and other goodies. Congratulations to the winners!

The whole session was in Portuguese, which was… an experience. Let’s just say my Brazilian is a work in progress. But hey, even if you don’t understand everything, it’s worth a watch for the entertainment value of my terrible language. (Not better than my karaoke… probably).
Finally, you can find some documents I showcased in the live session that you might want to review:
So, grab some popcorn, watch the 3 hours replay (yep, longer than a Scorsese movie), and let me know what you think! And please, be gentle with me in the comments about my Portuguese. 😂
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