AI Chatbot Integration
Presentation
Welcome to the UXÍA – AI Chatbot integration manual for our application. At TICGAL, we have developed a solution that allows our clients to efficiently and personally interact with a bot designed to resolve queries and provide automated support. This integration facilitates direct and efficient communication, enhancing the user experience.
Furthermore, our solution is not only designed for internal use. We have enabled the possibility for our clients to implement this system on their platforms, allowing their end-users to access immediate and efficient support. The bot’s customization is tailored to the specific needs of each business, ensuring that the responses and behaviour of the bot align with the company’s goals and communication style.
AI Chatbot Integration
Access
Once enabled, the chatbot is accessible from the following button in the home menu.
- Button to access the chatbot.
Conversation
During the conversation, the chatbot configured from the plugin in the GLPI instance associated with your application will resolve any questions that may arise based on the information previously provided.
- User question.
- Chatbot reply.
