TICGAL becomes a Platinum Partner of the GLPI network, a global recognition of its work in IT service management.
Talent can emerge from the most unexpected places in an increasingly digital world. TICGAL, a small company located in a “bunker” in Pontevedra, has just achieved an unprecedented milestone: becoming a GLPI Network Platinum Partner. It is among the only four companies worldwide with this distinction and the first non-French company to achieve it.
TICGAL’s New Office
GLPI is the most installed free software solution for IT service management (ITSM) worldwide. TICGAL, with more than 10 years of experience, specialises in implementing and developing this tool, offering innovative solutions to companies in various sectors. “All organizations have IT services, and therefore tools that help optimize the processes of the departments that manage them.” Among these solutions, its mobile application for GLPI, Gapp, which facilitates mobile management, and UXÍA, its innovative multilingual AI chatbot, including Galician!, which automates user support and improves process efficiency, stand out. Recognition as a Platinum Partner is an endorsement of its experience and commitment to quality.
“For a company that until recently was a Micro SME like us, this is a huge achievement,” says Óscar Beiro, founder of TICGAL. “We are the first non-French to achieve this recognition, a great honour. A demonstration that local talent can have a global impact, very much in line with the company’s motto: Local roots, global reach in IT.”
Óscar Beiro TICGAL’s founder
And so it is. Despite its modest location, TICGAL has clients on five continents. From Australia to the USA and through India and Angola, the Galician company helps organizations worldwide optimise the management of their IT resources. Furthermore, since September, TICGAL has had modern facilities on Fernando II Street in Pontevedra, a “bunker” prepared for the company’s growth and expansion.
“We believe that free software is a powerful tool to democratize access to technology and improve business efficiency,” explains Óscar.
This recognition as a Platinum Partner drives TICGAL to continue working at the forefront of IT service management, taking Galicia’s name to unimaginable corners of the planet.
Key data:
- TICGAL becomes a Platinum Partner of the GLPI network.
- There are only four partners of this level in the world.
- TICGAL is the first non-French company to achieve this distinction.
- The company has clients on five continents, from Australia to the USA.
- TICGAL specializes in implementing and developing GLPI, a free software solution for IT service management.
- Since September, TICGAL has been operating from new facilities on Fernando II Street in Pontevedra, a modern space prepared for growth.
- TICGAL offers innovative solutions such as its mobile application for GLPI and UXÍA, a multilingual AI chatbot (including Galician).
- TICGAL has over 10 years of experience in the sector.
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