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It seems your device has gone out of memory on Gapp

It seems your device has gone out of memory on Gapp

by TICgal | 22/07/2020 | Gapp, GLPi, Knowledge Base, Known Issues | 0 comments

Issue: You get an “It seems your device has gone out of memory. More info.” error message when trying to upload a photo to GLPI from Gapp. Explanation: This is pretty much self-explanatory. On low-end devices, photos can be huge. When manipulating them if...
White pop up when login into Gapp doesn’t allow login

White pop up when login into Gapp doesn’t allow login

by TICgal | 23/04/2020 | Gapp, Knowledge Base, Known Issues | 0 comments

Issue: Logging into your GLPI installation from Gapp (A GLPI app) is not possible due to a blank screen. Versions after 1.1.1 will show this message: It seems your GLPI environment may be failing due to a plugin Explanation: Multiple factors may cause this issue but...
ERROR_LOGIN_PARAMETERS_MISSING connecting to GLPI API

ERROR_LOGIN_PARAMETERS_MISSING connecting to GLPI API

by TICgal | 24/10/2019 | Gapp, GLPi, Knowledge Base, Known Issues | 0 comments

Issue: Logging into your GLPI installation from Gapp (A GLPI app) is not possible due to this error message: parameter(s) login or user_token are missing; view documentation in your browser at http://yourglpi/apirest.php/#ERROR_LOGIN_PARAMETERS_MISSING Explanation:...
ERROR_APP_TOKEN_PARAMETERS_MISSING connecting to GLPI API

ERROR_APP_TOKEN_PARAMETERS_MISSING connecting to GLPI API

by TICgal | 24/10/2019 | Gapp, GLPi, Knowledge Base, Known Issues | 0 comments

Issue: Logging into your GLPI installation from Gapp (A GLPI app) is not possible due to this error message: missing parameter app_token; view documentation in your browser at http://yourglpi/apirest.php/#ERROR_APP_TOKEN_PARAMETERS_MISSING Explanation: As for GLPI API...
You don’t have permission to perform this action – Gapp

You don’t have permission to perform this action – Gapp

by TICgal | 30/09/2019 | Gapp, GLPi, Knowledge Base, Known Issues | 0 comments

Issue: You get a: You don’t have permission to perform this action. Message when trying to save a task or a solution. Explanation: Gapp shows this message when your current user profile doesn’t have permission to read any needed dropdown. Solution: There...
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